Viridian Counseling LLC  |  Privacy Policy

1. WHO WE ARE

Viridian Counseling LLC is a private mental health counseling practice owned and operated by Sydney Dawson, MS, LPC, NCC, located at 1 Prestige Drive, Suite 203F, Meriden, CT 06450. Sydney Dawson is the sole provider and data controller for this practice.

2. INFORMATION WE COLLECT

This website collects the following types of information:

Contact form submissions

When you submit a message through the contact form on this website, we collect your name, email address, phone number (if provided), and the content of your message. This information is used solely to respond to your inquiry.

Scheduling information

If you use the TherapyNotes scheduling portal linked from this website, any information you provide is collected and stored by TherapyNotes in accordance with their own Privacy Policy and HIPAA-compliant data practices.

Automatically collected information

This website is hosted on Squarespace. Squarespace may automatically collect limited technical data such as browser type, operating system, and pages visited for the purpose of maintaining website functionality. Viridian Counseling LLC does not use Google Analytics, Meta Pixel, or any third-party tracking or advertising tools.

3. HOW WE USE YOUR INFORMATION

Information submitted through this website is used only to:

•  Respond to your inquiry or request for services

•  Schedule an initial consultation

•  Follow up on questions about services, fees, or availability

We do not sell, rent, or share your contact information with third parties for marketing purposes.

4. CLINICAL RECORDS AND HIPAA

Clinical records for active clients are stored and managed through TherapyNotes, a HIPAA-compliant electronic health records platform. TherapyNotes uses industry-standard encryption and security protocols to protect your health information.

Telehealth sessions are conducted through the TherapyNotes Telehealth Portal or Doxy.me, both of which are HIPAA-compliant platforms.

In limited circumstances, de-identified clinical information (without full name or identifying details) may be shared with a clinical supervisor or consultant for the purpose of professional oversight and quality of care. This is standard practice and complies with applicable ethical and legal requirements.

5. COOKIES AND TRACKING

This website does not use advertising cookies, tracking pixels, or behavioral analytics tools. Squarespace, as the website host, may set functional cookies necessary for the website to operate. You may adjust cookie preferences through your browser settings.

6. THIRD-PARTY SERVICES

This website uses the following third-party services, each governed by their own privacy policies:

•  Squarespace (website hosting)

•  TherapyNotes (electronic health records, scheduling, telehealth)

•  Doxy.me (backup telehealth platform)

We encourage you to review the privacy policies of these services directly.

7. DATA RETENTION

Contact form submissions are retained only as long as necessary to respond to your inquiry. Clinical records are retained in accordance with Connecticut state law and applicable licensing board requirements, which generally require a minimum retention period of seven years from the date of last service.

8. YOUR RIGHTS

You have the right to:

•  Request access to personal information we hold about you

•  Request correction of inaccurate information

•  Request deletion of contact information submitted through this website (note that clinical records are subject to separate legal retention requirements)

•  Withdraw consent for non-clinical communications at any time

To exercise any of these rights, contact us at sydney@viridiancounselingllc.com or (475) 303-5281.

9. SECURITY

We take reasonable administrative and technical measures to protect information submitted through this website. However, no method of transmission over the internet is 100% secure. If you have concerns about the sensitivity of information you wish to share, we encourage you to contact us by phone rather than through the website contact form.

10. CHILDREN'S PRIVACY

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through this website, please contact us immediately.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of this website following any changes constitutes acceptance of the revised policy.

12. CONTACT

Questions about this Privacy Policy may be directed to:

Sydney Dawson, MS, LPC, NCC

Viridian Counseling LLC

1 Prestige Drive, Suite 203F, Meriden, CT 06450

sydney@viridiancounselingllc.com

(475) 303-5281